CPI Books

Sector: Publishing
Size: 7,000 sq ft


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The Vision

The Vision

​As a result of rapid expansion, leading book publisher CPI Books needed a vibrant and fresh workspace after out-growing their office in Chippenham. After finding a hidden gem in the form of an unused facility in Melksham, the opportunity had to be taken. CPI Books enlisted the help of Interaction to transform the derelict commercial unity into a bright and modern office that nurtures collaborative working, embracing staff and clients alike. Inspiring, buzzy and fun, the client describes their new workplace as 'extraordinary'.

The Action

The Action

A leading book publisher with 3,000 staff in seven countries, CPI Books is a vibrant and growing business with a strong sense of employee community. After outgrowing its office in Chippenham, one of 5 bases across the UK, the company decided to revamp an unused facility in Melksham to provide employees with a fresh workspace inspiring a genuine ‘wow’ factor.

CPI Books had an office in Chippenham that was becoming increasingly cramped and tired. Strongly committed to staff wellbeing, they called on Interaction to refurbish a larger site in Melksham to create a quality workspace their staff deserved. CPI Books wanted this 7,000 sq ft space to bring its administrative departments together in a place that would enable staff to communicate and collaborate more effectively, and inspire a sense of belonging and ‘togetherness’.

Formerly an industrial unit, the site in Melksham was in a state of extreme dilapidation. One of Interaction’s first moves was to remove the unit’s suspended ceiling; this revealed a characterful roof with an array of industrial features and, importantly, skylights.

Interaction has transformed CPI Books derelict commercial unit into a bright and modern office that nurtures collaborative working, embracing staff and clients alike. The environment provides for the varying needs of people, whether carrying out individual tasks or team based work, encouraging everyone to fulfil their talent’s potential. Inspiring, buzzy and fun, CPI Books says its new workplace is ‘extraordinary’.

Client Feedback

"I returned to the office this morning to find, for the first time, our new work-space fully inhabited and buzzing with activity. It was a rewarding moment and one which has only come about as the result of a great deal of work, both here at CPI and, of course, at Interaction. It seems a fitting juncture, therefore, at which to write and express my sincere thanks to you and your team. Your considerable efforts and expertise have culminated in the delivery of an impressive and inspirational space, and the finished result far exceeds my initial expectations when I first picked up the phone to you in 2014. It has been a long and interesting journey, and I am enormously proud of our achievements.

The decision to renovate the unused office space in our Melksham site was motivated by two core objectives. Firstly, we had outgrown, and were becoming increasingly frustrated by, our Chippenham facilities. In other words, there was a practical imperative; the business and our employees deserved better. However, just as importantly, we also wanted to create a space in which our various administrative departments could communicate and collaborate more effectively and profitably. In short, we wanted to enhance the sense of ‘togetherness’ and ‘community’. It was our belief then, and it is my belief now, that there’s the potential for us to work better in a new environment."

Toby Culff, Head of Pre-production, CPI Books