Privacy Policy

It is important to you that your personal information is kept safe and confidential. It is equally important that when you communicate information to Interaction or we communicate with you that it is secure.

This policy is intended to make sure that Interaction do all that we can to ensure that information and communication with you are kept private and safe.

This Policy explains how Interaction uses any information you give to us, and the way in which we protect your privacy. Protecting the privacy and personal data of the visitors to our site is of the utmost importance to us.

In accordance with the Data Protection Act, 1998 (the Act) up to and until 25 May 2018 after which The General Data Protection Regulations 2017 (GDPR) will apply, both of which regulate the way in which all Personal Data is held and processed. We have a legal duty to protect any information we collect from you. We will only use your information for the purpose as described and we do not pass on your details to any other third party unless you have given us permission to do so.  

We wish to ensure your data is kept secure, safe, accurate and relevant. This data will not be kept longer than necessary to fulfil the purpose of its collection.
Personal data will be stored safely and securely and not used for any purposes unless we have obtained consent from you.   

When you access this website, your computer’s browser provides us with certain electronic information (such as your IP address, browser type and access time).  This collection of data is to provide you with a good user experience, helping us to improve the website and to compile statistical data on its use via Google Analytics.

Contacting Us/Signing up to our news - What kind of information do we gather about you?

Only the information you choose to give us and only sufficient information to be able to deal with your enquiry.  We don’t ask any unnecessary or unreasonable questions

We would love to hear from you, or would love to send you regular updates, but will only do so should you Opt-In and provide us with contact information.

How do we use that information?

We will only use the information you supply and respond to any request you have made. If you sign up to our newsletter we may also provide you with information about other services or news items but we will never share your information with anyone outside Interaction.

Removal of Data

You can exercise your “right to be forgotten” at any time and can request we erase your Personal Data. Once receiving a request, we will erase the Personal Data without delay, unless an exception applies that permits us to continue processing your data for legal reasons.

Email Disclaimer

Interaction e-mails contain confidential information and are intended only for the message recipients. If you are not the message recipients, you should not disseminate, distribute or copy this e-mail. Please notify us immediately if you have received an e-mail by mistake and delete the e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Interaction, therefore, does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.

Interaction Associates Ltd, Registration no. 2683104. Registered Address, Minerva House, Lower Bristol Road, Bath, UK, BA2 9ER

Use of Cookies

This website uses cookies, which are small files of letters and numbers that a website creates on your computer. They help the website remember you and make your experience on the site faster and easier. They do not create or store any information that can identify you personally. If you continue exploring our site, we'll assume you're happy with this.

What to do if you don't want cookies

Most Internet browsers automatically accept cookies but you can change your settings so that you are notified whenever you are sent a cookie. Or, if you don’t like the idea of cookies, it is easy to delete cookies that have already been set and stop sites from setting new ones. Users are advised that if they wish to deny the use and saving of cookies from the website they should take the necessary steps within their web browsers security settings to block these.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are customs to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy URLs [web addresses]. (This is an example: 

Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.


By registering for our events you are giving consent for us to hold your details for the purposes of contacting you regarding this event. All information held is used for internal purposes only and will not be disclosed to third parties unless you have expressly granted permission for us to do so.


From time to time we use photographs taken at our events for newsletters, printed marketing collateral and displaying on our website. If you attend an event and do not want to be included in a small group or individual photograph, please advise the photographer at that time. Names are not identified in photo captions unless with the express consent of the individual concerned at that time.

Any questions?

If you have any questions about this privacy statement please contact us at, or 01225 485 600